Privacy Policy

At PinStarsCasino.best, we are committed to safeguarding your personal information and ensuring your privacy. This Privacy Policy outlines how we collect, process, store, and protect your data while you use our website (hereinafter referred to as “Website”). By creating an account on the Website, you agree to the terms stated in this Privacy Policy.

Data Collection and Storage

We collect and process the following types of information:

• Personal details you provide during account registration and any updates you make to your profile.
• Communications you send to us, including support requests, feedback, or inquiries via email or live chat. We may retain records of these interactions.
• Financial transaction details related to deposits, withdrawals, bets, and winnings processed on our platform.
• Data required for compliance with Know Your Customer (KYC) and Anti-Money Laundering (AML) regulations.
• Technical information, such as your device type, browser, operating system, IP address, and browsing behavior.
• Gaming activity, including game choices, time spent on games, and betting history.
• Information from third-party providers, such as identity verification services and financial institutions, to prevent fraudulent activities.
• Aggregated and anonymized data used for statistical analysis and service improvements.

Use of Cookies

We use cookies to improve your experience on our Website by storing preferences, simplifying login processes, and analyzing usage trends. You may adjust your browser settings to block cookies, but this may affect the functionality of certain features.

Purpose of Data Processing

We process your data for the following purposes:

• To provide uninterrupted access to our Website and services.
• To ensure compliance with regulatory and legal obligations.
• To verify your identity and prevent fraud.
• To enhance user experience through personalized content and recommendations.
• To conduct analytics and improve Website performance.
• To send important updates, service notifications, and promotional offers (where applicable and permitted by law).
• To maintain a responsible gaming environment and monitor potential gambling risks.
• To facilitate customer support and address user concerns efficiently.

Disclosure of Information

Your personal data will not be shared with third parties except in the following cases:

• Where required by law or regulatory authorities.
• With financial institutions and payment providers for transaction processing.
• With third-party service providers who assist in operational and security-related tasks.
• In cases where fraud prevention or responsible gaming measures need to be enforced.

International Data Transfers

As we operate globally, your data may be transferred to jurisdictions outside your country of residence. We take necessary measures to ensure that such transfers comply with applicable data protection laws and safeguard your personal information.

Data Retention

We retain your personal data for as long as your account remains active and for additional periods as required by law, regulatory obligations, or legitimate business purposes. This may include preventing fraud, resolving disputes, and maintaining compliance with gambling regulations.

Your Rights

You have the right to:

• Access and obtain a copy of your personal data.
• Update or correct any inaccurate information.
• Request deletion of your data (subject to legal and regulatory limitations).
• Restrict or object to data processing in certain circumstances.
• Withdraw consent for marketing communications at any time.
• Request that your data be provided in a structured, machine-readable format.

To exercise your rights or make inquiries regarding your data, please contact us through our support channels.

Changes to the Privacy Policy

We may update this Privacy Policy from time to time to reflect legal and operational requirements. Any significant changes will be communicated via the Website.

Contact Information

If you have any questions regarding this Privacy Policy, please reach out to our support team via email at [email protected]